East Cooper Medical Center values our patients’ feedback. Below you’ll find a few testimonials from past patients of our Comprehensive Joint Program.
Every person I came in touch with was caring, friendly and totally reassuring. Waking up after surgery was an experience I will always remember: no pain whatsoever for the first time in a very long time, just a warm bed and friendly faces. This did not change for the three days I stayed. Everyone was more than just professional – everyone cared. -- Ursula Beckmann
It was good that I was brought into the hospital, prior to surgery, for pre-op testing and educated on the process of the surgery there; Seeing the hospital, meeting some of the people and knowing where to go gave me greater comfort. All of the personnel, down to the cleaning staff and the person that brought my meal trays, were friendly, happy and professional during my entire visit. What you might learn from me is that every piece of the puzzle counts. -- Rachele Shearme
I had Bi-Lateral Hip replacement on May 21 - 22, 2013, and it was a very good experience. What I like best about the Program was Dr. Schutte and then the way everything was explained on the front end of what to expect. Very professional and thorough. My overall experience was A Plus. It was truly the Ritz Carlton Experience of hospital stays. My expectations were exceeded. The nurses and everyone were superb! --Joe Land
Excellent pre-op information and session, I felt well prepared. The operating room staff were all smiling, professional, concerned for my well-being and very reassuring. Physical Therapy was extremely helpful in preparing me for going home and reassuring me that climbing steps was going to be fine. One outstanding difference at East Cooper was that Dr Schutte, Amy King and Terry were all standing at the foot of my bed when I came back from recovery and to see their smiling faces there was confirmation all was well. --Gail Young
My overall experience with the East Cooper Comprehensive Joint Program greatly exceeded my expectations. I appreciated the education provided in advance to enable me to prepare and plan properly for my hospitalization and recuperation. Their experience in this area gives them invaluable insight. Every step of the process from my first office visit to surgery to post-op follow up visits was seamlessly planned, coordinated and executed. Everything was cheerfully taken care of by office and hospital staff, relieving me of any additional work or worry. The continuing support I received after surgery was helpful both physically and mentally. The professional and seamless nature of the program was very impressive. --Christy Deluca